ITIL Expert Certification Training to Fit My Business

According to international financing firm Deloitte, 92% of businesses and service organizations believe that the customer’s experience defines the success of a contact channel. That means that the happiness of your clients should determine how much of your business resources you commit to over-the-phone customer service, online self-help options, and other forms of communications.

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Fiber Optics Certification Training: Which Program is Right For My Business?

If a part of your business is the installation, maintenance, or scaling of fiber optic networks then you may have found that one of the most difficult aspects of beginning a project is finding fully certified workers. You may have good employees on hand that are unable to work on certain aspects of your project because they lack the certifications necessary to perform the tasks to the standard that is demanded by the industry.

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CompTIA Cybersecurity Analyst+: Certification for Your Workers

There is no denying that hacking is a booming business, for the hackers. According to the latest report by security firm Norton into cybercrime, as many as 978 million people across 20 countries lost a total of $172 billion. Two of the primary traits the industry experts found among individual and business victims included a general overconfidence in their own cybersecurity prowess and a dismissal of the very basic of security techniques.

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