Cisco CCNA Collaboration certification is designed for network video engineers, IP network engineers, IP telephony engineers looking to develop and advance their collaboration and video skills in line with convergence of voice, video, data, and mobile applications.

The certification focuses on job-role training and allows IT professionals to maximize their investment in education and improve their professional value. Certified professionals get the skills to help their organizations meet increased business demands that come as a result of technological transitions.

How Does CCNA Collaboration Work for Test Takers?

The CCNA Collaboration exam tests a candidate's understanding of Cisco UC (Unified Communication) solutions. Candidates are tested on the knowledge of administrator and end-user interfaces, Cisco UC solutions maintenance, and telephony and mobility features.

Your employees will be examined on your knowledge and skills to implement various Cisco video infrastructures and your ability to implement and troubleshoot Cisco Unified Communication and Collaboration, Digital Media Player, and Tele-Presence in different Cisco business video architectures.

What kind of preparation does an employee need?

Employees can prepare for Cisco CCNA Collaboration certification in a number of ways. However, professional training is a great way to equip them with the knowledge and skills to accomplish your goals.

Other than reading online materials and books online, they will need lab practice. In the world of networking, you can’t learn anything effectively without practicing it in the lab. For every topic and concept they learn, do it in a lab and repeat. Additionally, you could help administer attempt mock tests and see how your team is performing before you enroll them for the real Cisco CCNA certification test.

How can professional training help?

Cisco Collaboration delivers an integrated workforce experience for sustainable productivity, growth, and innovation to the entire organization, including employees, customers, and partners. Professional Cisco Collaboration training covers Communication and IM and Presence, Unified Communication, Unified Messaging, and many more modules. You can also build a custom training program to suit your business’s specific requirements.

The way employees learn has changed over the years, and it’s important to collaborate with the training provider to build a custom program that will maximize the benefits of Cisco Collaboration Solutions to your organization.

Why is Cisco CCNA important in the workplace?

Cisco conducted an in-depth study that involved more than 200 hiring managers from IT companies across the globe. The study was aimed at determining how much being certified meant to the prospects of candidates in the recruitment process. The results indicated that Cisco certified employees were considered more knowledgeable than their noncertified counterparts. As a result, certified employees were deemed more likely to take on various responsibilities than their noncertified peers.

Here are some of the top reasons why Cisco CCNA certification is so important in the workplace:

Enhanced Speed: Cisco certified professionals often outperform their noncertified peers when it comes to performing networking jobs or resolving network problems. On average, managers report that certified employees resolve issues 30 percent faster than noncertified peers. This is because certified employees are trained in a systematic manner, so they can easily step into networks created by other Cisco certified staff and provide solutions.

Improved Performance: The systemic approach behind Cisco certification pays dividends when it comes to employee performance. According to the interviewed managers, certified employees were 42 percent more successful in resolving IT problems and completing technical tasks. Most managers attributed this to the methodical attitude honed by the Cisco certification approach.

Robust Network Support: Network managers reported reduced support costs by about 30 percent after hiring Cisco certified staff. Having a certified in-house employee with adequate tech knowledge and skills to maintain network infrastructures means substantial savings when things go south.

Reduced Down Time and Improved Customer Satisfaction: The additional benefit of companies having in-house certified talent is that it reduces network downtime by up to 37 percent. This enhances company efficiency and saves costs. More importantly, customer satisfaction is significantly improved. Managers actually reported a 37 percent improvement in customer satisfaction with Cisco certified employees.

As the world becomes digitized, it is important than ever to have tech-savvy employees in every industry. Every company today requires some technical skills to manage everyday operations like communication and data storage.

Interested in learning more about the CCNA Collaboration? Contact Infotec today and get useful information on how to prepare your employees for Cisco certification. We are a nationally recognized leader empowering customers with world-class information technology training and certification.