1 Course Introduction
- Introductions and course logistics
- Course objectives
2 Troubleshooting Tools
- Identify the tools available for troubleshooting a vSphere environment
- Explain the purpose of commonly used vSphere log files
- Use Linux commands that will assist you with troubleshooting vSphere
- Use the vim-cmd tool to manage hosts and virtual machines
3 Storage Troubleshooting
- Review the vSphere storage architecture and functionality necessary to troubleshoot storage problems
- Use ESXi and Linux commands to troubleshoot storage problems
- Analyze log file entries to identify the root cause of storage problems
- Investigate ESXi disk and storage issues
- Troubleshoot virtual machine snapshots
- Troubleshoot storage performance problems
- Troubleshoot storage all paths down and permanent device loss conditions
- Troubleshoot problems due to file locking on the ESXi host
- Configuration task: Configure iSCSI multi-pathing
4 Network Troubleshooting
- Review vSphere virtual switch architecture and functionality necessary to troubleshoot networking problems
- Use ESXi and Linux commands to troubleshoot networking problems
- Analyze log file entries to identify the root cause of networking problems
- Recover from a management network failure
- Troubleshoot VMware vSphere® vMotion® migration problems
- Configuration task: Modify network card options and drivers
- Configuration task: Migrate networking from a standard switch to a distributed switch
- Monitor the behavior of NIC teaming failover and load balancing
- Use the command line to isolate and resolve networking failures
5 System Troubleshooting
- Review virtual infrastructure architecture and functionality necessary to troubleshoot ESXi and vCenter Server problems
- Analyze log file entries to identify the root cause of virtual infrastructure problems
- Use the command line to manage and troubleshoot the vSphere virtual infrastructure
- Analyze virtual machine CPU performance
- Troubleshoot ESXi host connection problems
- Troubleshoot virtual machine power-on failures
- Troubleshoot vCenter Server connection problems
- Restart ESXi management agents and VMware vCenter Server Appliance services from the command line
- Perform a file-based backup of vCenter Server Appliance
- Resolve Solution User certificate problems