ITIL 4 Strategic Leader Digital IT Strategy with Ex
Course Schedule:
Please contact Infotec at 1-800-720-9185 regarding the availability of this class.
Overview
This 3-day training ITIL Strategic Leader "Digital & IT Strategy" adds a new perspective to the ITIL qualification and brings the discussion about ITIL concepts to a strategic level among business leaders and emerging leaders. This training leads to the status "ITIL 4 Strategic Leader".
The Training Leader Digital and IT Strategy focuses on the alignment of the digital business strategy with the IT strategy. It deals with how new technologies influence organizations in every industry, both positively and negatively. It also shows how management and key decision makers should react to these impacts. ITIL 4 Leader Digital and IT Strategy helps current and aspiring IT leaders to develop and implement digital strategies that can meet these challenges and drive success.
The Training Leader Digital and IT Strategy focuses on the alignment of the digital business strategy with the IT strategy. It deals with how new technologies influence organizations in every industry, both positively and negatively. It also shows how management and key decision makers should react to these impacts. ITIL 4 Leader Digital and IT Strategy helps current and aspiring IT leaders to develop and implement digital strategies that can meet these challenges and drive success.
Objectives
In this training you will learn:
- to evaluate and understand the impact, significance and interdependence of a digital strategy with other business areas
- internal and external factors in order to develop a digital vision and build a robust digital strategy for long-term growth.
- assess digital readiness and understand how IT and digital technology can be used to improve operational performance and customer satisfaction
- how to strategically position an organization against digital disruptive factors (disruptors) to keep the business relevant to the desired customer base
- ensure organizational sustainability by promoting a culture that is more agile, resilient, leaner and continuously improving
- to identify, assess and mitigate opportunities and risks while creating a structure for digital business success
- how to select and develop future IT and digital leaders to ensure the continuous delivery of digital excellence.