Lesson 1: Fundamentals of Six Sigma
- Topic 1A: Describe Six Sigma
- Topic 1B: Identify Organizational Drivers and Metrics
- Topic 1C: Describe Project Selection and Organizational Goals
- Topic 1D: Describe Lean
Lesson 2: Identifying Six Sigma Methodologies
- Topic 2A: Describe the DMAIC Methodology
- Topic 2B: Describe the DFSS Methodology
- Topic 2C: Describe QFD
- Topic 2D: Describe DFMEA and PFMEA
Lesson 3: Conducting the Six Sigma Define Phase: Introduction
- Topic 3A: Describe the Define Phase
- Topic 3B: Describe Process Elements
- Topic 3C: Identify Stakeholders and Process Owners
- Topic 3D: Identify Customers
- Topic 3E: Gather Customer Data
- Topic 3F: Analyze Customer Data
- Topic 3G: Translate Customer Requirements
- Topic 3H: Identify Six Sigma Projects
Lesson 4: Conducting the Six Sigma Define Phase: Fundamentals of Project Management
- Topic 4A: Draft a Project Charter
- Topic 4B: Develop the Project Scope
- Topic 4C: Identify Project Metrics
- Topic 4D: Identify Project Planning Tools
- Topic 4E: Describe Project Documentation
- Topic 4F: Describe Project Risk Analysis
- Topic 4G: Describe Project Closure
Lesson 5: Conducting the Six Sigma Define Phase: Management and Planning Tools
- Topic 5A: Create an Interrelationship Digraph
- Topic 5B: Create a Tree Diagram
- Topic 5C: Create a Prioritization Matrix
- Topic 5D: Describe a Matrix Diagram
- Topic 5E: Draft a PDPC
- Topic 5F: Create an Activity Network Diagram
Lesson 6: Conducting the Six Sigma Define Phase: Key Metrics of Projects
- Topic 6A: Track Process Performance
- Topic 6B: Perform FMEA
Lesson 7: Conducting the Six Sigma Define Phase: Team Dynamics
- Topic 7A: Describe Six Sigma Team Stages and Dynamics
- Topic 7B: Describe Six Sigma Teams and Roles
- Topic 7C: Identify Team Tools
- Topic 7D: Identify Effective Communication Techniques
Lesson 8: Conducting the Six Sigma Measure Phase: Introduction
- Topic 8A: Describe the Measure Phase
- Topic 8B: Draft a SIPOC
- Topic 8C: Create a Process Map
- Topic 8D: Describe Additional Process Documentation Tools
- Topic 8E: Create a Fishbone Diagram
- Topic 8F: Create a Cause-and-Effect Matrix
Lesson 9: Conducting the Six Sigma Measure Phase: Probability and Statistics
- Topic 9A: Describe Basic Probability Concepts
- Topic 9B: Identify Valid Statistical Conclusions
- Topic 9C: Describe the Central Limit Theorem
Lesson 10: Conducting the Six Sigma Measure Phase: The Data Collection Plan
- Topic 10A: Identify Data Types
- Topic 10B: Identify Data Collection Methods
- Topic 10C: Identify Sampling Types
Lesson 11: Conducting the Six Sigma Measure Phase: Descriptive Measures
- Topic 11A: Introduction to Statistical Tools
- Topic 11B: Compute Descriptive Statistical Measures
- Topic 11C: Construct Probability Distribution Charts
- Topic 11D: Describe Other Distributions
Lesson 12: Conducting the Six Sigma Measure Phase: Graphical Methods
- Topic 12A: Create a Run Chart
- Topic 12B: Create a Box-and-Whisker Plot
- Topic 12C: Create a Stem-and-Leaf Plot
- Topic 12D: Create a Scatter Plot
- Topic 12E: Create Pareto Charts
Lesson 13: Conducting the Six Sigma Measure Phase: Measurement System Analysis
- Topic 13A: Perform Measurement System Analysis
- Topic 13B: Conduct the Gage R&R Study
- Topic 13C: Interpret Gage R&R Data
Lesson 14: Conducting the Six Sigma Measure Phase: Process Capability and Performance
- Topic 14A: Determine Process and Customer Specification Limits
- Topic 14B: Conduct a Process Capability Study
- Topic 14C: Interpret Process Capability
- Topic 14D: Interpret Sigma Levels
Lesson 15: Conducting the Six Sigma Analyze Phase: Introduction
- Topic 15A: Describe the Analyze Phase
- Topic 15B: Perform Multi-Vari Studies
- Topic 15C: Perform Simple Linear Correlation
- Topic 15D: Perform Simple Regression
Lesson 16: Conducting the Six Sigma Analyze Phase: Hypothesis Testing
- Topic 16A: Introduction to Hypothesis Testing
- Topic 16B: Conduct Hypothesis Tests
- Topic 16C: Perform t-Tests
- Topic 16D: Perform Single-Factor ANOVA
- Topic 16E: Perform Chi-Square Tests
Lesson 17: Conducting the Six Sigma Improve Phase
- Topic 17A: Describe the Improve Phase
- Topic 17B: Perform DOE
- Topic 17C: Interpret Main Effects and Interaction Plots
- Topic 17D: Generate Ideas for Solutions
- Topic 17E: Pilot Solutions
Lesson 18: Conducting the Six Sigma Control Phase: Introduction
- Topic 18A: Describe the Control Phase
- Topic 18B: Draft a Control Plan
Lesson 19: Conducting the Six Sigma Control Phase: SPC
- Topic 19A: Describe Control Charts
- Topic 19B: Create Control Charts
- Topic 19C: Interpret Control Charts
- Topic 19D: Implement and Validate Solutions
- Topic 19E: Six Sigma Project Closure
Lesson 20: Describing the Implementation of Six Sigma
- Topic 20A: Identify the Essentials of Six Sigma Implementation
- Topic 20B: Describe Six Sigma for Service Industries
- Topic 20C: Describe DMAIC Failure Modes
