ITIL Foundation Certifications for Beginning Employees

You've no doubt heard of ITIL, but how much do you really know about it? Everything on the planet has a life cycle: Worms, mushrooms, and IT services. In this context, service can mean anything. It could be a network service such as email, messaging, or access to information resources. A manufacturing process has a life cycle; so does a commercial service. Facebook, Amazon Netflix, and Google all have tons of life cycles.

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